30 November 2011 | Last updated at 09:38PM
KUALA LUMPUR: Tenaga Nasional Berhad (TNB) has detected 9,450 cases involving customers tampering electricity meters at their residence and factories.
Energy, Green Technology and Water Minister Datuk Seri Peter Chin Fah Kui said TNB's ability to detect energy theft was due to the use of high technology systems."So far 27 cases were filed in court and 23 cases resolved. A total of RM244,750 fine was imposed.
"Among other methods used to identify such offences was through public complaints and information from consumers, and analysis of half-hourly profile monitoring system for the large power users.
"The analysis was from the anti-fraud scanning system with artificial intelligence technology, especially for high-risk accounts," he said when replying a question from Teng Boon Soon (BN-Tebrau) at Dewan Rakyat here today.
Teng wanted to know methods used by TNB to detect consumers who retorted to energy theft at their residences or factories.
Chin said to overcome this problem, TNB had also examined scheduled and unscheduled inspection for meter installation and report on anomalies meter and meter reading disruption such as illegal extension and external shortcut wires.
He said this year, TNB had replaced 183,071 old meters to ensure more accurate detection of electricity consumption and by 2012, it is expected to change more old meters.
On the method used by TNB to control its officers from misusing their power by disconnecting supply to consumers, Chin said TNB implemented a computerized system for work orders, approved at various levels (check and balance mechanism) to ensure there was no abuse of power among TNB workers at all levels. -- BERNAMA
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